Privacy Policy

1. Data Controller

EuroBus24.eu the platform's personal data controller is
UAB "Sintas", company code 303323289, VAT payer code
LT100019034718, address Dainavos St. 26-1, Panevėžys, Lithuania.

For privacy matters, you can contact:
Email:
uabsintas@gmail.com
Phone:
+370 671 98111

2. What Data We Process

Depending on the EuroBus24 features used, we can
to manage the following data:

• first name, last name, and contact details;
• email address and account information;
• information about the company, carrier, or professional activity;
• data on bus rental inquiries and offers;
• information about buses, advertisements, and vehicles;
• professional and profile information provided by drivers;
• data of users' mutual correspondence;
• payment and subscription status information;
• IP address, technical and security logs;
• browser language, approximate country, and website language
  choice information, when it is properly needed
  to select the language version;
• other information provided by the user themselves
  using EuroBus24.

3. Purposes and Legal Bases of Data Processing

Personal data is processed only on a lawful basis.
Depending on the situation, we process data to:

• to create an account, identify the user, and EuroBus24
  to provide services – for the purpose of concluding or performing a contract;
• for bus rental inquiries, offers, and other
  to perform the functions of the platform – on the basis of contract performance;
• PRO subscriptions, payments, and advertising services
  to administer – based on contract performance and legal obligations;
• accounting, tax, and other mandatory obligations –
  based on legal requirements;
• prevention of fraud, abuse, and security incidents –
  on the legitimate interest of EuroBus24 to ensure a secure platform;
• to examine disputes and defend rights – on the basis of legitimate interest;
• for selecting the website language and for public textual content
  automatically translate – EuroBus24 legitimate interest to provide
  a multilingual platform and, based on contract performance, when
  translation is part of the service's functionality;
• marketing or non-essential cookies when they are used –
  based on the user's consent.

4. Signing in with Google

When connecting with Google, EuroBus24 receives only
information required for authentication, which Google allows
transfer according to user-granted permissions, for example,
name, email address, and profile information.

EuroBus24 does not receive or store the user's Google account
password.

5. Publicly Available Information

Some EuroBus24 features are intended for public announcements,
displaying profiles of buses, carriers, or drivers.

Publicly displayed only for information that, according to the specific
the purpose of the function must be visible to other users or
website visitors. Private documents and non-public accounts
The data are not published publicly.

6. Payments and Stripe

For payments for the EuroBus24 PRO subscription and other paid
services use the Stripe payment infrastructure.

The payment card details are provided by the user to Stripe.
EuroBus24 does not store the full card number or card security
code or other full payment card details.

EuroBus24 can store payment identifiers,
subscription status, amount, currency, payment date, and more
information necessary to administer paid services.

7. Data recipients and service providers

Data may be transferred only to the extent necessary
For the operation or fulfillment of legal obligations of EuroBus24.
Such categories of recipients may include:

• Subbase – for database and authentication infrastructure;
• Stripe – for managing payments and subscriptions;
• Google – when the user chooses to log in with Google;
• Microsoft Azure Translator – publicly displayed textual content
  automatic translation into EuroBus24 languages;
• hosting and technical infrastructure service providers;
• email and SMS messaging service providers;
• state authorities, when data submission is mandatory
  according to legal regulations.

When public textual content requires automatic translation,
Text transmitted by Microsoft Azure Translator.
Microsoft indicates that the text translation service is provided by customers
content is not permanently stored in the Translator service.

EuroBus24 can store already received translated text in its data
in the database so that the same content does not have to be sent repeatedly.
translation service. When the original text is changed, the old translation
no longer in use.

We do not sell personal data to advertisers or data
trading companies.

8. Data transfers outside the European Economic Area

When our service providers process data outside Europe
boundaries of the economic territory, data are transmitted only under
safeguards provided for in legislation, such as
European Commission decision on adequacy or standard
contract terms, when necessary.

9. Data retention periods

We keep personal data no longer than necessary for the purposes
for which they were collected.

Account and service-related data generally
stored as long as the account is in use and for a reasonable period
after its closure, when necessary for disputes, security or
for the fulfillment of legal obligations.

Payment, invoice, and accounting data are stored for as long as
as required by applicable accounting and tax legislation.
Technical and security logs are kept only as long as
reasonably necessary for system security and incident investigation.

10. Your Rights

In cases prescribed by law, you have the right to:

• to receive information about the processing of your data;
• to access the data they process;
• to require correction of inaccurate data;
• request data deletion;
• restrict data processing;
• to object to certain data processing;
• receive your submitted data in a portable format;
• withdraw previously given consent;
• to file a complaint with the State Data Protection Inspectorate.

To exercise your rights, please contact us at
uabsintas@gmail.com
.

11. Data Security

EuroBus24 applies technical and organizational measures,
designed to protect personal data from unauthorized access,
loss, alteration, disclosure, or destruction.

Access to non-public data is restricted according to users'
roles and permissions required for the functions.

12. Cookies and similar technologies

EuroBus24 may use necessary cookies and similar
technologies required for connection, security,
user preferences and main website
functions.

If non-essential analytical, advertising, or
other tracking cookies, they will only be used upon receipt
user consent when such consent is mandatory.

13. Children's personal data

EuroBus24 is not intended for children to be independent
to customers or service providers of transport services.
We consciously do not collect children's account data, except
information that can legally be provided with
a specific transport request and is necessary for the service
to organize.

14. Changes to the Privacy Policy

This privacy policy may be updated if changes occur
For EuroBus24 functions used by service providers
or legal claims.

The latest version of the privacy policy is always published
on this page.

15. Language versions

The main version of this privacy policy is in Lithuanian.
Versions available in other languages are for user convenience
and can be prepared using automatic translation technologies.

Translation discrepancies do not limit the data subject under the applicable
rights belonging to legal acts.

16. Contacts

UAB "Sintas"
Company code: 303323289
VAT number: LT100019034718
Dainavos St. 26-1, Panevėžys, Lithuania
Email:
uabsintas@gmail.com
Phone:
+370 671 98111