Terms of Use and Payment

Updated: 2026-09-06

1. Service Provider

EuroBus24.eu platform is operated by UAB "Sintas", company code 303323289,
VAT payer code LT100019034718, address Dainavos St. 26-1,
Panevėžys, Lithuania.

Email:
uabsintas@gmail.com
Phone:
+370 671 98111

2. Purpose of the platform

EuroBus24.eu is an online platform connecting bus rental
clients seeking services, carriers, drivers, and others
transport market participants.

EuroBus24 itself does not provide passenger transport services if, in a specific
unless otherwise explicitly stated in the case. Final transport services
The contract is concluded between the client and the specific carrier.

3. Account and User Responsibility

The consumer must provide truthful, relevant, and non-misleading information
information, store login credentials, and prevent your account
to be used unlawfully.

It is prohibited to impersonate another person or company, or to provide false
documents, advertisements or offers, send spam, try to circumvent
platform security measures or use the platform for illegal activities.

4. User content and moderation

For ads, buses, drivers, qualifications, prices, photos,
the legality and accuracy of the descriptions and other provided information
is answered by the user who provided it.

EuroBus24 can view, restrict, hide, or remove content,
if it is unlawful, misleading, or infringes on the rights of others,
these conditions or pose a security risk.

Moderation can be performed using automated technical tools
and human review. A user who disagrees with the decision may
contact EuroBus24 via contact email and request a review of the decision.

Publicly displayed user-submitted textual content may be
automatically translated into other EuroBus24 languages. Automatic translation
is an auxiliary function and may be inaccurate, therefore legally or
Commercially significant information must be assessed by taking into account
and to the original user-provided text.

5. Inquiries and transport offers

Submitting a bus rental request, carrier offer, or systems
Automatic matching itself is not the final passenger carriage contract.

The final price, route, number of passengers, travel conditions,
the payment and other terms of transport service by the client and the carrier
coordinate with each other.

6. Pre-numbered EuroBus24 PRO

PRO is a paid periodic EuroBus24 subscription that provides on the page
Additional functions specified for "carriers."

The current PRO fee is shown to the user before the payment begins.
The subscription is billed monthly and automatically renewed,
until the user cancels it.

EuroBus24 may change the price applied to new subscriptions. New
The price is not automatically changed for an existing subscription, except
cases where the change is properly communicated and carried out
in accordance with the procedures established by legal acts and payment service rules.

7. Advertising and Promotion of Advertisements

EuroBus24 may offer one-time paid advertisement pitching or
additional advertising packages.

The package price, validity period, and benefits are shown before
payment. The promotional period starts counting from the package
activation, unless otherwise specified in a particular offer.

When an ad is removed at the user's initiative, the unused advertising
the period itself does not entitle the person to a refund, except
cases where such a right is mandatorily applied by law.

8. Payments

Payments for PRO subscriptions and other paid EuroBus24 services
can be made through the Stripe payment system.

EuroBus24 does not store full payment card data. Cards and
Payment data is processed by Stripe according to its terms.

If the payment fails, the paid function may be inactivated,
temporarily suspended or restricted until the payment is successfully completed.

9. PRO Subscription Cancellation

The user can manage or cancel the PRO subscription through EuroBus24
the provided Stripe customer portal.

After automatic renewal is stopped, PRO functions usually remain active
until the end of the already paid period, unless in a specific case
stated otherwise.

Simply canceling the subscription does not automatically create the right to a refund
tax for a period already paid, except in cases provided for by legislation.

10. Consumers' right of withdrawal

The user rights specified in this section apply only to individuals
who are considered consumers under the law and purchase the service not
for business, trade, professional, or economic activity purposes.

When a statutory requirement for withdrawal from a distance contract applies,
right, the consumer may exercise it within the term and procedure established by law.

If the consumer explicitly requests to start providing the service before it ends
the rules established in the legislation apply to the withdrawal period
regarding the part of the service already provided and possible remuneration.

When an electronic contract is mandatory for the EuroBus24 service
the opt-out function, the user will be given the opportunity to submit such
the application electronically.

11. Cashback

Refund requests are assessed according to the nature of the specific service,
payment status, actual service provision, and mandatory consumer
legal norms.

Incorrect double charging, technical payment error, or
in the case of a paid service not provided, the consumer should immediately
contact EuroBus24.

12. B2B Services

For the carrier, company, or other person purchasing EuroBus24 services
for the purposes of their business or professional activity, intended for consumers
special rules for the protection of distance contracts do not apply,
unless otherwise provided by law.

13. Platform Availability and Responsibility

EuroBus24 aims to ensure stable and secure platform operation,
However, it cannot guarantee completely uninterrupted service availability.

EuroBus24 is not responsible for the accuracy of the information provided by consumers,
the quality of transport services actually provided by the carrier or the parties'
the fulfillment of mutual contractual obligations to the extent that such
Liability is not mandatory under legal acts.

14. Intellectual Property

EuroBus24 name, platform code, design, and
other content created by EuroBus24 cannot be copied or
used without legal basis.

By uploading their content, the user confirms having the right to use it
and grants EuroBus24 the right to display it for as long as necessary on the platform
to provide services.

15. Privacy

The processing of personal data is described in a separate EuroBus24 privacy policy.

16. Account Restriction and Termination

EuroBus24 may restrict or suspend an account due to fraud,
abuse, security breaches, illegal content, or material
violation of these terms.

Decisions are applied proportionally to the violation. The user may appeal
to EuroBus24 and request a review of the decision.

17. Changes to the Terms

These conditions may be updated if EuroBus24 functions change,
for paid services or legal requirements.

Significant changes are communicated to consumers in an appropriate manner.
The latest version of the terms is always published on this page.

18. Applicable Law and Disputes

These terms are governed by the law of the Republic of Lithuania, without prejudice to
mandatory consumer protection rights, which in a specific case may
be applied to the consumer.

Disputes are primarily sought to be resolved through negotiations. The consumer also
may apply to the competent consumer protection authority,
when such a right applies to it.

19. Language versions and automatic translations

The main version of these terms is in Lithuanian. In other languages
versions provided are intended for user convenience and may be
prepared using automatic translation technologies.

If discrepancies arise between the Lithuanian and translated versions,
The Lithuanian version is followed as long as it does not contradict
legal norms that are mandatory for the consumer in the specific case.

20. Contacts

UAB "Sintas"
Company code: 303323289
VAT number: LT100019034718
Dainavos St. 26-1, Panevėžys, Lithuania
Email:
uabsintas@gmail.com
Phone:
+370 671 98111